Aqua Lead And Copper Survey

Customer Lead and Copper Survey

To comply with Pennsylvania Public Utility Commission (PAPUC), Pennsylvania Department of Environmental Protection (PADEP) and Environmental Protection Agency (EPA) regulations, Aqua is compiling a database of the materials used in our customer’s service lines. Please take a few minutes to complete this survey. If you have questions or would like assistance, please call ERM Call Center 484-383-0111 between the hours of 8am-6pm to schedule an appointment. Please state that you are calling about the Aqua Priority Customers Survey.

Name of person filling out the survey:

Phone number should we have questions:

1. Home Address:

2. City:

3. Year home built:

4. If known, what type of material is the service line coming into your home? See included pipe identification instructions.
*If other or unknown please CALL 484-383-0111 to verify.

Add Photo of Service Line Pipe

Water Pipe and Service Line Material Identification

	Lead	Galvanized	Copper
Outer Appearance	Dull gray, bendable; Often curves between wall/floor and valve	Dark gray or black; Straight rigid pipe	Brown; Can have green corrosion spots
Threads at connections	None	Yes	None
Scratch Test (coin or key)	Shiny silver	Hard to scratch, remains gray	Copper, like a penny
Magnet Test	Does not stick	Magnet WILL stick	Does not stick

How to Identify Water Service Line and Water Pipe Materials in Your Home

Water Service Line and Pipe Material Identification Instructions

Step 1

Locate the water service line entering your home which is usually located in the basement or a crawlspace. The service line is typically just before the whole-house shut-off valve which should be near where the water service enters the home.

Step 2

Use the identification guide below to help identify your service line material (copper, lead, galvanized or plastic pipe).

Copper– the color of a penny and not threaded
Lead– pipe is NOT threaded, it is soft, easily scraped, dull silver-gray in color, and a magnet does NOT stick to the pipe. Use flat edge of a screwdriver (or similar tool) to scrape the pipe. If the scraped area is shiny and silver, the line is lead.
Galvanized– pipe is threaded, dull silver-gray in color, and a magnet will typically stick to the pipe
Plastic– white, blue, or black rigid plastic pipe

Thank you for taking time out of your busy schedule to complete and return this survey. The data collected will help us to provide an accurate inventory of water service line materials in your community to eliminate lead from service lines.